Shipping policy

UK Mainland Shipping:
Delivery charge is £5.95 including VAT and most items are despatched within 1-5 working days.
Please note that we are unable to ship certain brands including Anthology, Harlequin and Romo outside of the EU, please contact us for more details.

Any and all references to free shipping over £100 refers to UK mainland excluding Scottish highlands.

Please note if your original order qualified for our free delivery over £100 promotion, and your return subsequently brings the original order value to under £100, the £5.95 delivery fee will be applied retrospectively and therefore deducted from the refund amount owed. 

International Delivery:

The Shipping charge for  up to 12kg will automatically be added to your basket, however, if your order exceeds this weight, we will contact you to advise of any additional payment required. Remote and hard to reach areas may also incur a surcharge, if this is applicable, we will contact by email to advise of any additional payment required.

Please note import duties and taxes may have to be paid in some countries. Before ordering please obtain details of these charges from Customs & Excise in the country to which the goods are being dispatched because we cannot be financially liable for any charges incurred. 

International delivery will normally take up to 12 working days but this cannot be guaranteed. If any Products are out of stock You will be notified at the earliest opportunity. All Products must be paid for prior to or on delivery. Delivery will normally be by courier, smaller items by post. Risk shall pass on delivery. If there are any undelivered items or damage to goods in transit, this should be notified to WallpaperSales by You with full details within three working days of delivery. We cannot be financially liable for delay in delivering the Products, however arising. 

Your purchase of products for WallpaperSales will be a contract made in England. Any dispute will be governed by English law and the parties agree to submit to any court of competent jurisdiction within England. Some jurisdictions do not allow the exclusion of certain warranties or the limitation or exclusion of liability for incidental or consequential damage and accordingly some limitations here stated may not apply to you. Your rights are unaffected. WallpaperSales can revise these Terms without notice by posting new Terms on the WallpaperSales site or by notifying you by e-mail. Further purchase of products after such posting or notification constitutes your acceptance of the revised terms.

Please note any goods returned to us as a result of non payment of customs fees, resulting in the goods being returned to sender will incur a deduction from the refund of any outbound and inbound shipping fees plus handling charges charged by the courier. 

Please note that we are unable to ship certain brands including Anthology, Harlequin and Romo outside of the EU, please contact us for more details.