Good to know
How many rolls do I need?
Use the wallpaper calculator, or "How many rolls do I need?" on any product page, which allows for the pattern repeat. Order all your rolls together so they come from the same batch.
Can I order a sample?
Yes. Most papers have a sample, usually A4, and up to 6 samples are delivered free. A sample is the best way to check colour and texture in your own room.
Why does the batch number matter?
Rolls from different production batches can vary slightly in shade. Rolls ordered together always come from one batch; if you're topping up an earlier order, add its batch number on the product page and we'll match it.
Can I return wallpaper?
Most unused rolls can be returned: tell us within 14 days of delivery and send them back within 30. Some brands charge a 25% restocking fee on returns made after 14 days. Papers that are printed or made to order, and murals, can't be returned. Each product page tells you which applies.
How long will delivery take?
Every product page shows its own delivery time and an estimated arrival date. Delivery is free on UK mainland orders over £100; Northern Ireland, the Highlands and islands are charged at checkout.
Do you offer trade accounts?
Yes, for interior designers, decorators and commercial projects. Find out about trade accounts.
Anything else? Read our FAQs or get in touch.
From the Decorating Notes Journal
